Shipping policy

Last Updated: July 4, 2026

At Vicky Art Prints, we are committed to providing fast, reliable, and free shipping on all our handcrafted leather art tool holders. Below, you will find our detailed shipping policy to ensure you have a clear understanding of our process.

Order Processing Time

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Handling Time: 1-3 business days 
  • Note: Orders placed after the cut-off time will be processed the next business day.

Shipping & Delivery Estimates

  • Transit Time: 3-5 business days 
  • Total Estimated Delivery Time: 4-8 business days, depending on the destination.
  • Note: Delivery times may be affected by external factors such as weather conditions, peak holiday seasons, or unforeseen courier delays.

Free Domestic Shipping

We are pleased to offer FREE Standard Shipping on all orders across the United States. No minimum purchase, no hidden fees, and no surprises at checkout.

Shipping Locations

Currently, we exclusively serve customers within the United States. We do not offer international shipping at this time to ensure we provide the best possible service and protection for our domestic clients.

Tracking Your Order

Transparency is key. Once your order has been dispatched, you will receive an automated Shipping Confirmation Email containing your tracking number. You can monitor your package’s journey directly through the carrier’s website.

Shipping Partners

We partner with reliable carriers to ensure safe delivery: UPS, FedEx, and USPS. The carrier is selected based on your location and service availability.

Delivery Exceptions & Delays

While we strive for perfection, delays may occasionally occur due to extreme weather, carrier strikes, or peak holiday seasons. We appreciate your patience and will keep you informed of any significant changes to your delivery status.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please:

  • For damaged packages: Take clear photos of the outer packaging and the product.
  • For lost packages: Check the tracking status and wait 24-48 hours, as carriers sometimes mark packages as delivered prematurely.
  • Contact us at Support@VickyArtPrints.com with your order details for a replacement or refund.

Contact Us

If you have questions regarding your delivery or need to discuss an exchange (processed within 2 business days of receipt), our customer service team is here to help.

  • Name: Vicky Art Prints
  • Email: Support@VickyArtPrints.shop
  • Phone:+1 (717) 613-5333
  • Address: 8321 Osborne Dr, Austin, TX 78729, United States