Shipping policy

Last Updated: April, 2026

At Vicky Art Prints, we are committed to providing fast, reliable, and free shipping on all our handcrafted leather art tool holders. Below, you will find our detailed shipping policy to ensure you have a clear understanding of our process.

1. Order Processing Time ⚙️

Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
Handling Time: 1-3 business days
Note: Orders placed after the cut-off time will be processed the next business day.

2. Shipping & Delivery Estimates 🕒

Transit Time: 3-5 business days
Total Estimated Delivery Time: 4-8 business days, depending on the destination.
Note: Delivery times may be affected by external factors such as weather conditions, peak holiday seasons, or unforeseen courier delays.

3. Shipping Charges 💰

We offer FREE shipping on all orders within our service area—no hidden fees, no minimum purchase required.

4. Shipping Locations 📍

We currently ship within the United States only. International shipping is not available at this time.

5. Tracking Your Order 📦

Once your handcrafted leather gear has been shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment's progress in real-time.

6. Shipping Partners 🤝

We partner with reliable carriers to ensure safe delivery: UPS, FedEx, and USPS. The carrier is selected based on your location and service availability.

7. Damaged or Lost Packages ⚠️

If your package arrives damaged or is lost in transit, please:

For damaged packages: Take clear photos of the outer packaging and the product.
For lost packages: Check the tracking status and wait 24-48 hours, as carriers sometimes mark packages as delivered prematurely.
Contact us at Support@VickyArtPrints.com with your order details for a replacement or refund.

Contact Us ✉️

📧 Email: Support@VickyArtPrints.com
📞 Phone: +1 717 613 5333
📍 Office Address: 8321 Osborne Dr, Austin, TX 78729, US